Confirmation of a booking by the Client is deemed acceptance of these terms.
In these terms of business, the expression ”Accommodation” means the Accommodation operated by the Accommodation defined in the Client’s confirmation and ”Client” means the person, firm or company making a booking or staying at the Accommodation. These terms apply to all bookings, except where specific terms apply to a particular booking.
Bookings
Bookings must be guaranteed by a major credit or debit card. No stags, hens or parties.
Arrival and departure
Check-in is between 3 pm and 8 pm. If you require an early or late check-in please let us know by telephoning 01704530718 and we will do our best to accommodate you. Check out is by 10:30 am.
Cancellations
If your reservation is cancelled outside of 5 days and payment has been made, it will be returned within 5 working days. In the event of non-arrival or cancellation within 5 days of the date of arrival, a charge equivalent to the first night’s stay at the package rate will be charged. Normal terms of payment apply to these charges.
Amendments
To amend your booking, simply call 01704 530718
Payment
Most major credit and debit cards are accepted. Full payment is required on arrival.
All extras will be charged at the end of your stay.
Insurance
It is recommended that clients have insurance to cover cancellations.
Children
A responsible adult must accompany children under the age of 18 years.
Non- Residents – We do not allow non-residents in the guest bedrooms without our prior consent.
Smoking
Smoking is prohibited in the entire establishment and in the grounds. Please respect our non-smoking policy, as we do enforce this very strictly. We will make a charge if there is evidence of smoking in the room to cover the additional cost of cleaning, and you will be asked to leave with no compensation or refund.
Golf Clubs. We do not allow golf clubs/bags in any guest bedrooms, but we will store them safely for you. Please just ask.
Damage and breakages
The cost (assessed by us) of any damage or breakage of our property, caused by guests, will be added to the final Invoice.
Data protection
The information provided by the Client may be processed by the accommodation for the purposes it has notified to the Information Commissioner. By confirming the booking, the Client consents to this processing